FAQ

General Questions

What is the difference between an acoustic piano and a digital piano?

Acoustic pianos produce sound when the hammers strike the strings. They work without electricity. A digital piano samples sounds and replicates the sounds electronically.

How long does it take to learn the piano?

It depends on you!

Some people take about 6 months to learn the basics. However, to master the piano will take several years of constant playing and practicing.

Where should I place my piano?

The piano should be placed against an inside wall whenever possible.

Advantages:

  • More stable temperature
  • Less exposure to humidity changes
  • Reduced risk of warping and tuning issues
  • Safer from direct sunlight

 

 Best Placement Tips

  • Keep the piano away from windows and doors to avoid a draft
  • Avoid heaters, air conditioners, and fireplaces
  • Use curtains or blinds if near sunlight

 

How can I make my piano last longer?

  • Tune regularly
  • Keep it in a stable environment
  • Schedule professional servicing
  • Avoid placing objects on it

 

Piano Tuning

Can I tune my piano myself?

It’s not recommended. Piano tuning requires:

  • Specialized tools
  • A trained ear
  • Knowledge of string tension

Incorrect tuning can cause damage to strings, tuning pins, cast iron frame, etc.

 

How often does a piano need tuning?

Acoustic pianos should be tuned at least once a year, but it depends on how often you play, and climate conditions.

 

What affects the tuning?

  • Humidity changes
  • Temperature fluctuations
  • Heavy use
  • Poor maintenance

 

Why does a piano need tuning?

Strings lose tension over time which causes the pitch to shift. Tuning the piano restores correct pitch. If there is a long period between tunings, then there first needs to be a pitch adjustment which is then followed by a final tuning 3-4 weeks later.

Why are some keys sticking or not working?

This could be caused by:

  • Humidity changes
  • Dust build-up
  • Worn or misaligned parts

A technician should inspect and fix it.


 

 

Piano Maintenance

How often should my piano be serviced?

A full service (regulation) is typically needed every 2–5 years, but depends on how old the piano is and how often you play.

 

How do I clean my piano properly?

  • Use a soft, dry microfibre cloth for keys and surfaces.
  • Slightly damp cloth for stubborn dirt (avoid excess moisture)
  • Avoid household cleaners like Mr Min
  • Wash hands before playing

 

Can I move/transport my piano?

 It is not advised. Pianos are heavy and sensitive instruments that can be badly damaged if transported incorrectly.